Privacy Policy

VKP Installations (Pty) Ltd
Effective date: October 2026

1. Introduction

VKP Installations (Pty) Ltd (“VKP Installations”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains how we collect, use, store and protect personal information in accordance with applicable South African data protection legislation, including the Protection of Personal Information Act, 4 of 2013 (POPIA).

2. Information We Collect

We may collect personal information that you voluntarily provide when you contact us through our website, including:

  • Your name and surname.

  • Your company or organisation.

  • Your email address.

  • Your telephone number.

  • Information contained in your enquiry or message.

We may also collect limited technical information when you visit our website, such as your browser type, device information and pages visited, where this information is made available through website functionality or analytics tools.

3. How We Use Your Information

We may use the information you provide to:

  • Respond to enquiries and requests for information.

  • Communicate with you about our services.

  • Prepare quotations or discuss potential business requirements.

  • Maintain our business and website operations.

  • Improve our website and user experience.

  • Meet applicable legal or regulatory obligations.

We will only process personal information where we have a lawful basis to do so.

4. Website Enquiries

If you submit an enquiry through our website, the information you provide will be sent to VKP Installations for the purpose of responding to your request.

Please do not submit confidential, sensitive or unnecessary personal information through the website contact form.

5. Cookies and Website Analytics

Our website may use cookies or similar technologies to support website functionality and, where enabled, to understand how visitors use the site.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Where required by applicable law, we will provide appropriate information and obtain any necessary consent for cookies or analytics technologies.

6. Sharing of Information

We do not sell your personal information.

We may share personal information with service providers who help us operate our website, manage communications or provide related business services, where necessary and subject to appropriate safeguards.

We may also disclose information where required or authorised by law, or where necessary to protect our legal rights.

7. Security of Personal Information

We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, disclosure, alteration or misuse.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Retention of Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain business records, to resolve enquiries or disputes, or to comply with applicable legal obligations.

When personal information is no longer required, we take reasonable steps to securely delete or de-identify it where appropriate.

9. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to personal information we hold about you.

  • Request correction or updating of inaccurate information.

  • Request deletion or destruction of information where legally appropriate.

  • Object to certain forms of processing or withdraw consent where processing is based on consent.

  • Lodge a complaint with the Information Regulator of South Africa.

Requests may be submitted using the contact details below. We may need to verify your identity before responding.

10. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices or applicable legal requirements. The latest version will be published on this page, with the effective date updated where appropriate.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights concerning personal information, please contact:

VKP Installations (Pty) Ltd
Email: admin@vkp.co.za
Website: https://www.vkp.co.za/

For information about the South African Information Regulator, visit: https://inforegulator.org.za/